1. Who We Are
We are tideo.site, a communication and automation platform offering website chat, support, and marketing tools.
2. What Information We Collect
Provided by you: Name, email, business name, contact info, and messages sent through our forms or chat.
Automatically collected: IP address, browser type, device information, pages visited, time on site, and cookies.
3. How We Use This Information
To improve services and respond to customer inquiries.
To personalize communication and marketing (with consent).
To process transactions and provide customer support.
To ensure security and maintain website functionality.
4. How We Share Data
We do not sell personal data.
We share limited data with third-party tools (analytics, email, hosting) under strict agreements.
May disclose data if required by law or legal processes.
5. Your Rights (GDPR & CCPA)
Access, correct, or delete your data at any time.
Request data portability.
Withdraw consent for marketing.
File a complaint with your regional data protection authority.
6. Cookies & Tracking
We use cookies to enhance performance, analytics, and personalization. You may disable cookies through browser settings.
7. Data Retention
Your data is retained as long as needed for legitimate business or legal reasons.
8. Security Measures
Your data is stored securely with encryption, access control, and server protection.